Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

When Gene Oracle collects any personal information on our corporate website, we will express our need for the personal data at the point of collection. Personal information is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, title, phone number, fax number, credit card number, and other information required to provide a service, deliver a product, or carry out a transaction you have requested.

We use the information you provide about yourself or others to complete the transaction for which the information is intended. Such transactions may include: administering a service, completing an order; shipping a product; replying to support requests; or contacting you if you have granted us permission to do so. Except as provided in this Privacy Policy and the End-User Agreement, we do not share this information with outside parties without your permission except to the extent that is necessary to administer the services we offer our Clients and End-Users or to comply in responding to subpoenas, court orders or other legal proceedings. In order to improve the quality of our service, we may also share this information with our security partners. We may also share new messages addressed to terminated accounts and messages reported as spam by our users. This information will not be used for any other purposes by us or our partners. Aggregate data may be used for other purposes as long as personal identifiable recipient information is not disclosed.

From time to time, we also use the information you provide about yourself or others to inform you of additions or improvements to the Gene Oracle services and products as well as conduct member surveys in order to improve our services.
These communications will only be sent to the administrative account.
We may also use personally identifiable End-User information to provide targeted content and commerce opportunities to End-Users based on their demographic and behavioral information.

We never use or share the personally identifiable information provided to us online in ways or for reasons unrelated to the ones described above without also providing an opportunity to otherwise prohibit such unrelated uses.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We will only use your personal information in the way we specified when it was collected. We will not subsequently change the way your personal information is used without your consent. Some of the ways we may use your personal information include:

• To provide the ability to create personal profile areas and view protected content.
• To provide the ability to contact you, and provide you with shipping and billing information.
• To provide customer feedback and support.
• To provide contests, sweepstakes or other marketing promotional activities on the geneoracle.com or affiliate websites.
• Personal information may be collected to administer those programs
• To conduct questionnaires and surveys in order to provide better products and services to our customers and end users.
• Your completion of any questionnaires is voluntary.
• To understand more about you, so we can personalize newsletters and websites to your preferences. For example, allow you the opportunity to request specific information on products and services that may be of interest.
• To meet contract obligations.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures reasonably designed to safeguard and secure the information we collect online.

We use SSL (Secure Socket Layer) encryption to secure personal identification. In addition, personnel who have access to our database are trained to maintain and secure all information.

Gene Oracle does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information on a child under the age of 13, we will delete that data from our systems. Gene Oracle encourages parents and guardians to go online with their children. Please visit the FTC's website for tips on protecting children's privacy online.

We need your help in keeping the personal information you have shared with us accurate and up to date. Please notify us of any changes to your personal information. Most of our sites allow you to make these updates yourself online.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Subscriptions to some newsletters can be managed through the Gene Oracle Subscriptions website. In addition, each email newsletter includes instructions on how you can unsubscribe from that particular mailing.

You may also unsubscribe from Gene Oracle's various newsletters by sending a letter, including your name, email address and the title of the marketing material you wish to unsubscribe from to:

Gene Oracle Incorporated
Unsubscribe
922 San Leandro Ave. Suite F.
Mountain View, CA 954043

In some instances, Gene Oracle may collect non-personal (aggregate or demographic) data through cookies, web logs, and web beacons. This information is used to better understand and improve the usability, performance and effectiveness of the geneoracle.com website.

The GeneOracle website utilizes cookies, although you can still access most of them even if you choose to disable cookies in your browser. Some websites will not allow you to complete certain activities if cookies are disabled. For example, our geneoracle.com website uses session cookies and persistent cookies to process transactions. If you do not accept cookies, the associated shopping basket will not work and you will not be able to place an order.

Current versions of web browsers offer enhanced user controls regarding the placement and duration of both first and third party cookies. Search for "cookies" under your web browser's Help menu for more information on cookie management features available to you.

Gene Oracle will not retain your personal information longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

Should you have other questions or concerns about these privacy policies,
please call us at 650-625-0958 or send us an email at .(JavaScript must be enabled to view this email address)